
In-network: Aetna, Cigna, Blue Cross Blue Shield +18 more
NALC Health Benefit Plan · Covered care
Clindle clinicians are in-network with NALC Health Benefit Plan and clinicians treat back pain over a same-day video visit. Most NALC members pay only their standard office-visit copay.
Most low back pain is mechanical — strained muscles, ligaments, or joints — and resolves within 4-6 weeks with activity modification, NSAIDs, heat, and targeted physical therapy. Red flags that require imaging or in-person evaluation include leg weakness, numbness in the groin, loss of bladder control, fever, IV drug use, cancer history, or trauma. Clindle evaluates back pain over video, prescribes non-controlled muscle relaxants (cyclobenzaprine, methocarbamol) and NSAIDs, orders X-rays or MRI when indicated, writes a PT referral, and coordinates with orthopedics or pain management when conservative care fails.
Clindle accepts the NALC Health Benefit Plan for letter carriers and their families. NALC members can book video visits with Clindle clinicians under their plan's benefits. We verify your NALC coverage before the appointment.
We verify your specific NALC plan before the visit and tell you the expected out-of-pocket cost up front. If your plan doesn't cover telehealth, you can use the flat $50 self-pay rate instead.