
In-network: Aetna, Cigna, Blue Cross Blue Shield +18 more
BCBS Federal Employee Program · Covered care
Clindle clinicians are in-network with BCBS Federal Employee Program and clinicians treat back pain over a same-day video visit. Most BCBS FEP members pay only their standard office-visit copay.
Most low back pain is mechanical — strained muscles, ligaments, or joints — and resolves within 4-6 weeks with activity modification, NSAIDs, heat, and targeted physical therapy. Red flags that require imaging or in-person evaluation include leg weakness, numbness in the groin, loss of bladder control, fever, IV drug use, cancer history, or trauma. Clindle evaluates back pain over video, prescribes non-controlled muscle relaxants (cyclobenzaprine, methocarbamol) and NSAIDs, orders X-rays or MRI when indicated, writes a PT referral, and coordinates with orthopedics or pain management when conservative care fails.
Clindle accepts the Blue Cross Blue Shield Federal Employee Program (FEP). Federal employees, retirees and their families can book video visits with Clindle clinicians under their FEP benefits. We verify your FEP coverage and quote your expected cost before you book.
We verify your specific BCBS FEP plan before the visit and tell you the expected out-of-pocket cost up front. If your plan doesn't cover telehealth, you can use the flat $50 self-pay rate instead.